Player Problem And Screen Shot

i had no idea where to post this so i decided to post it here anyways i came to someone in flaris i became a lord on my ele DejaVuJr and a person named llllll decided to curst at me in shout so i chat banned her for an hr on my ele ok? and then he had to make a new char and called it FackYouDejaVuJr any thing anyone can do atm??? and i think its disrepectful expecially if someones being nice spening over 1 trillion to make everyone happy and i get named called and to have someone cursing at me making a ID even well heres the screen shot